Garth Hinze, CEO of Ark Pharmacies
Leonard has been a tremendous asset and a real blessing to our company. The incremental progress we have seen within our organization of 90 is amazing, and thinking back to what has been accomplished since our first meeting 20 months ago is astounding! Prior to his implementation in our company, Leonard kindly warned me that we were headed down the same path of destruction that he had been down in previous years with his company prior to Traction and that I might be blinded by profitability, revenue, and growth and lacking in effective processes, organizational communication, and critical organizational structure. He could not have been more right. I took his word for it, and we implemented Traction just before a tremendously difficult season when the lack of core processes, communication, and organization manifested into the big profits giving way to big losses. We've taken bites out of the elephant, one at a time, and have seen a remarkable turn-around. Had we not initiated the course correction with Leonard, I genuinely do not know where we would be. If you are considering using Leonard as a facilitator/implementer, do not hesitate to reach out to me with questions.